Frequently Asked Questions

Frequently Asked Questions 

Q. Can we get an address where we can access this resource?

Q. Can we get an address where we can access this resource?

A. The link to VIUTube, where faculty, staff and students may upload media content is here: http://viuvideos.viu.ca/. One can login with a VIU computer account and begin uploading immediately. When logged in users have access to their ‘My Media’ collection which they can manage. Videos are kept private by the user and will only be shared by using embed codes or sharing the direct URL to the video, like private links in YouTube. Videos are not made public on VIUTube by default, but can be if requested through learnsupport@viu.ca

Q. Does VIUTube use up space on my personal U drive?

Q. Does VIUTube use up space on my personal U drive?

A. No VIUTube uploads are not linked to your U Drive account. If you have video currently taking up space on your U Drive we would encourage you to consider moving it to VIUTube which is a more optimal environment for sharing video on the web.

Q. Can I use a mobile device such as an iPad to capture and upload video?

Q. Can I use a mobile device such as an iPad to capture and upload video?

A. A mobile device can be used to capture video and you can now upload directly to VIUTube.

If you want to edit the video you will need to transfer the video file to a laptop/pc. We recommend iExplorer to extract files off an iOS device.

Read more about: Creating video with a mobile device

Q.My video file is larger than the upload limit of 2GB, what can I do to reduce the file size?

Q.My video file is larger than the upload limit of 2GB, what can I do to reduce the file size?

A. To shrink your file, use the free HandBrake software. HandBrake is available for Windows, Mac or Linux. Follow the  directions in the following handout: How to Shrink Video Files Using Handbrake

Q. How do we know if students have watched a video?

Q. How do we know if students have watched a video?

A. There is no user level tracking on VIUTube videos, however aggregate analytics data is available to assess how anonymous users interact with your video. 

Read more about: VIUTube Tracking Analytics 

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