5 Steps to Getting Started

Step 1: Create your VIU Student Computer Account

To create your account you will want to go to the following link: https://technology.viu.ca/student-account. This link has instructions from the IT department to guide your through creating your account. 

Your student computer account grants access to most campus IT services, including campus computers, your student record, campus wireless, VIULearn, VIUBlogs, VIUTube, and more. To learn more, check out the IT services Getting Started Guide for Students.

If you have difficulty creating your account contact the VIU IT Helpdesk at ithelp@viu.ca or call 250-740-6300 Monday to Friday 8:00 am to 4:30 pm.

Step 2: Access and Login to VIULearn

To access your online courses and online learning materials, go to: https://learn.viu.ca. Enter your username (student number) and VIU Student Computer Account password (see Step 1).

If you have difficulty logging in to VIULearn contact learnsupport@viu.ca or 250-740-6179 Monday to Friday 9:00 am to 4:00 pm.

Step 3: Access Your Course and Course Content

Access your courses by clicking on the name of the course in the listing.

If you cannot see your course listed, it is because you either just registered in it today (the system will update your registration in VIULearn overnight) or because your instructor has not made the course active for you.

Here are some videos on navigating VIULearn  to access your courses and course content:

Step 4: Adjust your VIULearn Account Settings

You may want to adjust your personal VIULearn settings. You can add a profile picture in the Profile Settings and you can control what course updates you receive by email in Notification Settings.

Here are some videos on changing your VIULearn  settings:

Step 5: Accessing the Orientation Course

There are instructions on how to register for Open Learning courses (like the VIULearn Student Orientation course) here.

Technical Assistance and Support

If you need any assistance with VIULearn, send an email to learnsupport@viu.ca. If you need assistance with your VIU Student Computer Account, send an email to ithelp@viu.ca. These emails are monitored 9:00am - 4:00pm Monday to Friday.