VIU Campus

Create VIUTube Media

VIUTube is VIU's media streaming platform. You can upload video and audio files to VIUTube and then share your media with others either by sending a link or embedding your media in a web page or course discussion. All media uploaded to VIUTube is stored and processed in Canada to protect your privacy. 

Login to VIUTube

  1. Navigate to https://viuvideos.viu.ca/

  2. In the upper right hand corner, select Guest (or if you are using a smaller screen, the profile icon). From the dropdown menu, select Login

  3. Login using your VIU Computer Account credentials. These will be the same credentials you use to login to VIULearn.

  4. Once you have entered your credentials, click the Sign in button.

If you are not sure what your VIU Computer Account username or password is or if you are unable to login, please contact the IT department for further assistance. You can reach them by email (StudentTechHelp@viu.ca) or phone (1.250.740.6300).

Upload Media to VIUTube

  1. Navigate to https://viuvideos.viu.ca/ and login using your VIU Computer Account credentials.

  2. Click Add New. From the dropdown menu, select My Media

  3. Drag and drop the media file you wish to upload. Alternatively, click the Choose a file to upload button. Find and add the file you wish to upload in the pop up window.

  4. Your media will begin to upload. While your media is uploading, you can edit the following properties:

    • Name: Give your media a new name if you wish.
    • Description: Add a description to your media if you wish.
    • Tags: Tags will allow you to more easily search for videos in your My Media area. Add any tags you wish in the input field provided.
    • Publishing Status: Set a Publication Status for your media. There are three different Publication Statuses:
      • Private: Private media will only be visible to the owner of that media. Private media cannot be searched for by other users in VIUTube or in Internet search engines. In order to make Private media visible to others, the media must be embedded into a webpage.
      • Unlisted: Unlisted media cannot be searched for by other users in VIUTube or in Internet search engines. Anyone with a link to that media page will be able to follow that link, view, and play that media in VIUTube.
      • Published: This status is currently unavailable and cannot be selected.
  5. Once your media has finished uploading, click the blue Save button to save any changes you have made. 

Please note that once your media has finished uploading, your media will need to go through a processing phase before it can be played. For every 1 minute of media, it may take up to 5 minutes for VIUTube to process that media. For example, if you have a 10 minute video, it may take 50 minutes for VIUTube to finish processing that video.

Create a Video with Personal or Express Capture

In addition to uploading video or audio files from your computer to VIUTube, you can use Personal Capture or Express Capture to create video that can be automatically uploaded to your My Media.

Kaltura Personal Capture:

Kaltura Personal Capture offers a simple, free way to create and capture video and share it through VIUTube.

In order to use Personal Capture, you will need to download a small application downloaded from within VIUTube. Personal capture is not currently available for tablets or mobile phones. Once you have downloaded the program, you can launch it from the Add New menu on VIUTube. 

Capture allows for 1 audio feed and up to 2 video feeds to be recorded simultaneously. The video feed can be connected cameras or monitors. You also have the option to record all or part of your screen. 

In order to install and use Personal Capture, your computer must meet or exceed the following system requirements:

Hardware/Software Requirement
Operating System

Windows 7 or later

Mac - 10.10 or later

Memory 4GB RAM
Storage 1GB min available hard drive space
Processor Minimum of Intel i5
  1. Navigate to VIUTube and login using your VIU Computer Account credentials.
  2. Click Add New. From the dropdown menu, select Personal Capture. 
  3. Click the Download for Windows if you are using a Windows Operating System. Click Download for Mac if you are using a Mac Operating System. 
  4. Follow the on-screen prompts to run the installation file.
  5. Once Personal Capture is installed, go back to the Personal Capture page in VIUTube to launch the application. Once you have the application installed, the application should launch automatically or you may need to give your Internet Browser permission to launch the application.
  1. Navigate to VIUTube and login using your VIU Computer Account credentials.
  2. Click Add New. From the dropdown menu, select Personal Capture. 
  3. Your browser may ask you if you want to run or start the application (this will look different in each browser).
  4. Follow the on-screen prompt to confirm running the program.
  5. Personal Capture is created by Kaltura. You may see "Kaltura" rather than "Personal Capture" in this pop-up.
  6. The Personal Capture application should then open on your computer.

Once you have opened Personal Capture, you can select which inputs you want include in your recording. Personal Capture can capture up to two video inputs (screens or cameras connected to your computer) and one audio input. Turn off one or more inputs by clicking on the icon for that input. The icon for that input will change to a stricken through grayed out version. This indicates that the input will not be recorded. You must have at least one input enabled to begin a recording. 

  1. For each enabled input, click the label below the icon to select what device to record for that input. 
  2. For screen and camera inputs, you will be able to see a preview. For screen recordings, you can choose between recording the full screen or a selected portion of the screen. 
  3. If you need to change your input, click on the name of the currently selected input and select the correct input from the dropdown menu. 
  1. Click the large red button to start you recording.
  2. You will receive a countdown. Once this countdown disappears, your recording will begin. You can see how long your recording has been recording in the Kaltura Application (this will by default will be displayed in the bottom right hand corner of your screen). 
  3. When you are ready to end the recording, click Stop button to end the recording. 
  4. Confirm that you would like to stop the recording by clicking Yes, Stop it
  5. You will be taken to a screen where you can title your video, add a description, and add any tags.
  6. Click Save & Upload to save your video and upload it to your VIUTube account.
  7. Once your video has finished uploading, you will see it in your My Media area in VIUTube. 

Express Capture

Express Capture allows you to record a simple video using your webcam and microphone directly from your Internet Browser without the need to install any additional software. Your Express Capture video can then be uploaded directly to VIUTube with a click of a button. 

  1. Navigate to VIUTube and login using your VIU Computer Account credentials.
  2. Click Add New. From the dropdown menu, select Express Capture. 
  3. You may receive a pop up asking if viuvideos.viu.ca has permission to use your microphone and webcamera. Select Allow
  4. At this point, if you are receiving any error messages, please refer to the Express Capture: Common Errors & Solutions section below.
  5. Make sure the correct camera and microphone is selected. To do so:
    1. Click the Cogwheel icon in the upper right hand corner of the video frame.
    2. Click the sideways arrow beside the name of the camera that is currently selected to edit your Camera settings. Or click the sideways arrow beside the name of the microphone that is currently selected to edit your audio settings.
    3. Click on the microphone or camera you wish to use. 
    4. You can also turn your microphone or camera off by clicking the toggle button. 
  6. Once you are ready, click the red Record Button.
  7. Your video will begin recording after a 3 second countdown. After the countdown, you will see a timer ticking up in the middle of the screen. This will let you know how long you have been recording for. This timer will not appear in your final recording. 
  8. Once you are ready, click the white Stop Recording button to stop your recording.  
  9. You will be given the option to review your video. After reviewing your video, select one or more of the following options:
    • To delete this video and record a new one, click the Record again button.
    • To immediately download a copy of the recording you have created, click the Download a Copy button. A WEBM video file will begin downloading to your device. You can also download a copy of this video at any time from the media page.
    • To upload this Express Capture video to VIUTube, click the Use This button. 

10. After selecting the Use This button, your Express Capture video will begin uploading to VIUTube. While your video is uploading, you can give your video a new name, add a description, add any tags you wish, and pick a Publishing Status.

11. Once your video has finished uploading, click the blue Save button to save any changes you have made.

Please note that once your media has finished uploading, your media will need to go through a processing phase before it can be played. For every 1 minute of media, it may take up to 5 minutes for VIUTube to process that media. For example, if you have a 10 minute video, it may take 50 minutes for VIUTube to finish processing that video.

"Failed to allocate resource: Permission denied" Error Message:

The most common reason why you may receive this error message is because your Internet Browser may be blocking VIUTube from accessing your camera and microphone. You will need to enable viuvideos.viu.ca permission to access your camera and microphone in order to use this feature.

Exactly how you can do this will vary slightly depending on your Internet Browsers and Device. Here are the instructions for how you can do so in Google Chrome on a Windows Desktop computer:

  1. Click the Camera icon at the end of the search bar.
  2. Choose the Always allow https://viuvideo.viu.ca to access your camera and microphone option.
  3. Click the blue Done button. 
  4. Refresh your page to apply these new settings. 

If you are still receiving this error message or are not sure how to check to see if your Internet Browser is blocking your camera and microphone on your device, please send us an email at learnsupport@viu.ca with the name of the Internet Browser you are using and we would be happy to assist you in this task.

"Failed to allocate resource: Could not start video source" Error Message:

The most common reason why you may be receiving this error message is because another program is currently using your microphone or camera. Please note that your camera and microphone cannot be used by two or more programs simultaneously. Please ensure that no other programs (such as Zoom) is currently using your microphone and camera. Once you have closed all other programs that might be using your camera or microphone, you may also need to refresh the page to have VIUTube check for your camera and microphone again.

If you have closed all possible conflicting programs are still receiving this error message, please send us an email at learnsupport@viu.ca and we would be happy to assist you in this task.